Privacy Policy

Mixer.money is liable to collect and TEMPORARY store private identification user information in various formats on occasions when a user accesses the website, submits an order for mixing, fills in a form or contacts technical support, as well as in other cases.

If a user sees it necessary, they can voluntarily provide us with a name, e-mail address and information concerning used Bitcoin addresses, for example, in case of issues or concerns addressed to our help desk. The provision of this data is not mandatory. We collect private identification user information only if such information is provided voluntarily. Users may choose to withhold private identification information.

Most of the private identification information collected by Mixer.money is required to arrange Bitcoin asset transfers and stay in compliance with  state and federal laws, as well as meet the requirements set by search systems.

All information on a user's Bitcoin addresses used to execute automated operations is DELETED following 7 days or right after the service has been delivered, that is once a user receives clean coins at specified Bitcoin addresses.  This period may be prolonged on a voluntary basis by a user by a time required for the settlement of various issues which a user may face.

Mixer.money does not collect or has access to a user's logins/passwords to social media accounts or other online resources. When a user provides feedback on the service via a third-party system we cannot collect data from a social media profile unless given official permission via a standard protocol of a social media interface. A user can withhold this information.

NON PERSONALLY IDENTIFIABLE DATA

Mixer.money DOES NOT collect non personally identifiable(non PII) data on visitors when they interact with our website. Non PII data may include but is not limited to a browser name, device type or information like an operating system, a smartphone model, an Internet access provider, a cellular service provider (CSP) and other similar information.

COLLECTION OF INFORMATION BY THIRD-PARTY APPLICATIONS

The collection and processing of non-personal identity data on users by such services like Google AdWords, Zendesk, Disqus etc. are performed under the provisions of the service providers’ data confidentiality policies.

If you do not want any of your information collected by similar services, you can use our TOR mirror. The TOR version maintains the main functionality of our service and eliminates any data collection by third-party services.

Cookies in web browsers

Mixer.money website DOES NOT use cookies. Cookies may be used by third-party applications interacting with our website, such as Google AdWords, Zendesk, Disqus etc. We can not be made responsible for third-party applications and do not use cookies data in any form.

You can block the use of cookies through settings in your browser. As an alternative, use the TOR version which does not interact with any third-party applications or services.

How we use collected information

Mixer.money can collect and use private user data for the following purposes:

  • Delivering services claimed by the platform within and not beyond the liabilities cited in a PGP-signed letter of guarantee. This applies to a user's Bitcoin addresses. Once the services are delivered or a letter of guarantee expires all data is deleted unless prolonged by the user through a request to the help desk.
  • For the help desk to reach out to users.
  • Leveraging user feedback to improve the quality of our services.
  • Processing transactions or consulting on service usage.

How we protect user information

Mixer.money implements all due and necessary measures to protect your personal data in terms of its collection, storage, and processing. The service also takes security measures to prevent unauthorized access, change, disclosure or destruction of user information and transactional data. Sensitive information and private data exchange between the website and its users is accomplished via the secure SSL channel for communication and is encrypted.

Sharing personal information

We do not sell or disclose personal user information to third parties. Note that any transactions in the Bitcoin network are publicly available and we have no power to take out any of them from the public ledger.

Changes to Privacy policy

Mixer.money reserves the right to update this Privacy Policy at its own and sole discretion at any time. We encourage users to frequently check this page for any changes so that to stay up-to-date on how we protect their personal information. You acknowledge and agree that it is your responsibility to visit the Privacy Policy page and check it for updates.

Your acceptance of these terms

By accessing this website or its Tor mirror and using Mixer.money services you indicate your consent to this Policy. If you do not agree to this Privacy Policy, please do not use Mixer.money services, website or Tor version. Once changes to this Policy come into effect, your continued use of the services, website or Tor mirror will indicate your agreement to these changes.